SHOP
INFORMATION

Shipping Information


Postal and freight charges

Our shipping charges are based on the weight and volume of the selected products. When calculating shipping our charge will be based on the largest item in your order.

Shipping Category Example product North Island ($) South Island ($)
1 DVD, Book, Bits $5.00 $5.00
2 Breast collar, Headstall, Hats $8.00 $10.00
3 Saddle Pads, Jackets $16.00 $20.00
4 currently unused $24.00 $30.00
5 Western Saddles $30.00 $55.00

We reserve the option to choose the best appropriate provider for shipping, all items shipped will be tracked, the tracking code will be available on the website once the order has been shipped.

We can arrange Special Delivery and Next Day services for urgent/valuable orders. Currently this is not available through the website. Please contact us by email or phone detailing your requirements. Any additional costs associated must be paid for in advance of shipment.

Important: A person may need to be present to accept the delivery

We aim to process and dispatch your order within two working days, subject to availability (excluding weekends and bank holidays).

You may provide your credit card information via phone, fax, mail or securely over the Internet.

POST DELIVERY TARGETS

Location Up to 1.5g 1.5 to 25kg
Across Town Next working day Next working day
North Island 1-2 working days 2-3 working days
South Island 2-3 working days 2-3 working days


Outside New Zealand

We are happy to ship internationally, please contact us for a shipping quote. The shipping costs depend on the following elements:

  • ordered items
  • shipping country
  • shipping mode (standard)

Our website currently only takes orders for delivery within New Zealand, if you live overseas and wish to purchase any item in our shop please contact customer services and we will be happy to provide shipping costs and process your order offline.